Modified Chatbots
Title: Data collection on the effect of modified chatbots on employee motivation
Partner:
Chair of Information Management, University of Goettingen
Prof. Dr. Milad Mirbabaie, University of Bremen
Project Duration: 01/2020 - 01/2021
Funding: Dr. Hans Riegel-Stiftung
Methods: Online experiments
Summary:
In gamification (using game-like elements in a non-game context) research, many ambiguous and contradictory results are achieved. Previous research has shown that some individuals are motivated primarily by human interaction and teamwork. However, it is still unclear to what extent a human-like interaction through a chatbot can fulfill this function. Therefore, this project will investigate how the perceived humaness and social presence of a chatbot can affect the motivation of employees.
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