Successful Participation of the WIBE Chair at the Annual Meeting of the Academy of Management 2025 in Copenhagen

This year’s Annual Meeting of the Academy of Management (AOM) in Copenhagen offered the Chair of Business Information Systems, esp. Business Engineering, a valuable opportunity for academic exchange.

Isabell Lippert chaired the panel symposium “One Decade of Algorithmic Management: Reflections on Progress, Impact, and Future Trajectories.” Together with Mareike Möhlmann, Alexander Benlian, Xavier Parent-Rocheleau, and Mari-Klara Stein, she discussed the development of the research field: From early studies on gig work and management and control functions to more complex configurations involving managers, co-workers, and multi-agent human–algorithm interactions.

Felix Hirsch presented the paper “Algorithmic Control in Non-Platform Organizations – Workers’ Legitimacy Judgments.” Based on an fsQCA analysis in the logistics sector, the study demonstrates which configurations of algorithmic control systems are perceived as legitimate by employees. The results show that competitively oriented workers judge and perceive algorithmic control in significantly different ways and place different demands on such systems than less competitively oriented workers.

In addition, Felix Hirsch presented the poster “When Algorithmic Controls Collide: The Impact of Control Misalignment in High-Skill Financial Work,” co-authored by Maria Dörr, Armin Alizadeh, Alexander Benlian, and Martin Wiener. The results of an experiment in the financial services sector illustrate that, in complex and knowledge-intensive tasks, employees particularly value the contribution of human expertise alongside algorithmic input.

Participation in AOM 2025 thus provided numerous impulses for further research in the areas of algorithmic control and algorithmic management and contributed to strengthening the visibility of the chair within the international community.