In the BioFeed (Industry) project, a module for solubilising solids for biopharmaceutical process chains was designed and developed in the P2O Lab. This smart equipment is the basis for a new business model in which an intermediate product tailored to customer requirements is offered as a service at the point of use instead of powder and generic manufacturing specification. The project combined competences from mechanical process engineering (particle systems), bioprocess engineering (biofouling), systems process engineering (system optimisation) and process automation (control, service cutting).