Service Catalogue

The Service Catalogue is an overview of the IT services of the TU Dresden and the Sächsischen Landes-, Staats- und Universitätsbibliothek (SLUB). It is maintained jointly by all institutions. For technical questions, please contact the Service Desk of the Centre for Information Services and High Performance Computing (ZIH). The responsibility for the content of the individual services lies with the IT officers of the respective institutions. The instructions on maintaining the service catalogue contents are available for all service providers.

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Remote support

Tags: B2B, B2C, Help/Support, Collaboration

Remote access for support and maintenance

TU Dresden trouble ticket system

Tags: B2B, Consulting, Help/Support, Information, Collaboration

Structured processing of requests with znuny (based on OTRS)

SLUB help desk

Tags: Consulting, Help/Support, Information

SLUB help desk. To be reached at information@slub-dresden.de

Location: > > SLUB

SLUBApp

Tags: Consulting, Datanet/Internet, Help/Support, Information, Login

The SLUBApp is a mobile application for iOS and Android that supports catalog searching and account functions.

Location: > > SLUB