Navigating Hierarchies: Expert and Novice Perspectives in Business Process Modelling

Dr. Jeannette Stark, a member of the Research Group Digital Health, successfully presented a paper on the understanding of process models today at the International Conference on Information Systems (ICIS2024). This prestigious conference is currently taking place in Hyderabad, India.

The paper, a collaborative effort by Dr. Jeannette Stark, Dr. Maria Neubauer, and Prof. Steffen Greiffenberg, sheds light on how expertise influences the understanding of hierarchical models, such as BPMN models. It offers insights into the differing perceptions and approaches of novices and experts in the field of business process modeling. The paper, titled "How Novices and Experts Understand Hierarchy in Business Process Modelling," can be downloaded here.