Gina Glock // Work in Times of Disruptive Technologies: Effects of Artificial Intelligence on Individual Job Autonomy in the German Service Sector

Contact

© Privat

Fellow

Name

Gina Glock

Send Email

Send encrypted mail via the SecureMail portal (for TUD external users only).

Contact Information

Organization Name

Schaufler Kolleg@TU Dresden

Schaufler Kolleg@TU Dresden

Address work

Visitor Address:

Zellescher Weg 21, Room 216a Zellescher Weg 21

01067 Dresden

Räume 205, 206, 216 + 217, jeweils a+b

Show map of this location.

Address postal

Postal Address:

Technische Universität Dresden Schaufler Kolleg@TU Dresden

01062 Dresden

Via E-Mail

Research project: Work in Times of Disruptive Technologies: Effects of Artificial Intelligence (AI) on Work Autonomy in Germany

Subject: Sociology
Mentoring professor: Prof. Dr. Antonia Kupfer, Prof. Dr. Sabine Pfeiffer

Our working world is characterized by constant technological change, which alters working conditions and work environments. In the current scientific discourse, the potentials and effects of the use of artificial intelligence (AI) in the context of work are particularly under discussion.

AI is currently understood to be algorithmic decision systems that recognize patterns in large amounts of data. The influence of the use of AI-based systems on employees and their working conditions is still largely unknown.

Individual job autonomy is particularly important as a criterion for the quality of work. It has a significant influence on the satisfaction, well-being, creativity and performance of employees. Autonomous working in this sense means that the methods, time management and evaluation criteria for fulfilling a work task are determined independently by employees.

The analysis of the possible effects of AI on job autonomy is the core of my dissertation project. The discourse to date points to contradictory findings on the interaction of AI systems and job autonomy: On the one hand, the increasing automation of tasks can have a detrimental effect on work and thus increase job autonomy. On the other hand, AI can be used for an algorithm-based monitoring of employees, which can potentially reduce job autonomy.

The aim of the project is to identify both positive and negative effects of AI on the job autonomy of employees in order to generate the scientific basis for policy recommendations to embed AI-based systems in work environments.

CV

Research Interests

• Transformation and future of work
• Digitalization of work, especially in the service sector
• Interplay of technology - work organization - qualification and competences
• Labor market economics and policy
• Production systems
• Taxes and social policy

Publications

• Apt, W., Bovenschulte, M., Glock, G., Goluchowicz, K., Hartmann, E. A., Krabel, S., Peters, R. & Strach, H. (2021): Quality of work, employment and employability with regard to technology, organization and qualification (QuaTOQ) (Research report 522/9). Berlin: Federal Ministry of Labour and Social Affairs (BMAS).

• Glock, G., Goluchowicz, K., Peters, R., Strach, H., Bovenschulte, M., & Apt, W. (2020). Quality of work, employment and employability with regard to technology, organization and qualification (QuaTOQ). Sector Report: Publishing and media industry (Research report 522/7). Berlin: Federal Ministry of Labour and Social Affairs (BMAS).

• Wehrmann, C., Ehrenberg-Silies, S., Zehm, A., Glock, G., Peters, R., Apt, W. et al. (2020). Work 4.0 - How do Saxon companies shape (good) digital work? (Study). Dresden: Saxon State Ministry of Economics, Labor and Transport (SMWA).

• Peters, R., Bovenschulte, M., Glock, G., Wehrmann, C., Goluchowicz, K., Strach, H., & Apt, W. (2020). Quality of work, employment and employability with regard to technology, organization and qualification (QuaTOQ). Sector Report: Mechanical Engineering Industry (Research report 522/8). Berlin: Federal Ministry of Labour and Social Affairs (BMAS).

• Lutze, M., & Glock, G. (2020). Artificial intelligence in care: a responsible task. Berlin: Berlin Care Conference.

• Lutze, M., Glock, G., Stubbe, J., & Paulicke, D. (2019). Digitalization and the Need for Care - Uses and Potentials of Assistive Technologies (Series of Publications Modellprogramm zur Weiterentwicklung der Pflegeversicherung. Volume 15). Berlin: GKV-Spitzenverband.

• Apt, W., Peters, R., Glock, G., Goluchowicz, K., Krabel, S., Strach, H., Priesack, K., & Bovenschulte, M. (2019). Quality of work, employment and employability with regard to technology, organization and qualification (QuaTOQ). Sector Report: Construction industry (Research report 522/6). Berlin: Federal Ministry of Labour and Social Affairs (BMAS).

• Glock, G., Krabel, S., Strach, H., Apt, W., Priesack, K., & Bovenschulte, M. (2019). Quality of work, employment and employability with regard to technology, organization and qualification (QuaTOQ). Sector Report: Finances and insurances (Research report 522/5). Berlin: Federal Ministry of Labour and Social Affairs (BMAS).

• Glock, G., Goluchowicz, K., Priesack, K., Apt, W., Strach, H., & Bovenschulte, M. (2019). Quality of work, employment and employability with regard to technology, organization and qualification (QuaTOQ). Sector Report: Retail and trade logistics (Research report 522/3). Berlin: Federal Ministry of Labour and Social Affairs (BMAS).

• Priesack, K., Apt, W., Glock, G., Goluchowicz, K., & Bovenschulte, M. (2019). Quality of work, employment and employability with regard to technology, organization and qualification (QuaTOQ). Sector Report: Chemical and pharmaceutical industry (Research report 522/4). Berlin: Federal Ministry of Labour and Social Affairs (BMAS).

• Glock, G., Priesack, K., Apt, W., Strach, H., Krabel, S., & Bovenschulte, M. (2018). Quality of work, employment and employability with regard to technology, organization and qualification (QuaTOQ). Sector Report: Nursing and care (Research report 522/2). Berlin: Federal Ministry of Labour and Social Affairs (BMAS).

• Priesack, K., Apt, W., Glock, G., Strach, H., Krabel, S., & Bovenschulte, M. (2018). Quality of work, employment and employability with regard to technology, organization and qualification (QuaTOQ). Sector Report: Automotive (Research report 522/1). Berlin: Federal Ministry of Labour and Social Affairs (BMAS).

• Glock, G., & Priesack, K. (2018). Better use of the potential of skilled workers in the engineering sciences (iit perspective no. 36). Berlin: Institute for Innovation and Technology (iit). 

Presentations

• Lecture: 7th International VET Congress „The Future Potential of Vocational Education and Training: Strengthening VET for the next generation”, Swiss Federal Institute for Vocational Education and Training (SFIVET), Bern/Zollikofen, Switzerland, 02.-04.02.2022
• Colloquium: 8th Social Science Doctoral Workshop Rhine-Ruhr, Universität Duisburg-Essen, Wirtschafts- und Sozialwissenschaftliches Institut (WSI), Institut Arbeit und Qualifikation (IAQ), Duisburg, 30.09.-01.10.2021
• Participation: “Doctoral Student Workshop on Economics of Artificial Intelligence” and “2021 NBER Economics of AI Conference”, National Bureau of Economic Research (NBER, US), 22.-24.09.2021, virtually
• Interview contribution: "Job cuts in the automotive industry", ZDF WISO, 16.12.2019
• Lecture: "What benefits do assistive technologies have for people in need of care? - Results of scientific expertise", symposium of the GKV-Spitzenverband, Berlin, 11.09.2019
• Various lectures, impulses, presentation of scientific results at internal events of the Federal Ministry of Labour and Social Affairs (BMAS), Berlin, since 2017
• Workshop contribution: "Digitalization and the Future of Work", German Society for American Studies (DgfA), Annual Meeting 2017, Hanover, 10.06.2017

Teaching

• WS 2021/21: Master-Seminar "Work, Autonomy & Technology: Theoretical and Empirical Considerations on Job Autonomy", Institute for Sociology, Technische Universität Dresden
• WS 2020/21: Seminar "Autonomy in the World of Work: Theoretical and Empirical Considerations on the Development of Work Autonomy", Institute for Sociology, Technische Universität Dresden

Projects

• 01/2020 – 12/2022: Member of the scientific advisory board for the research project "Competence maintenance for non-routine activities in digital working environments (KONDITION). Studies based on the occupations of chemical and pharmaceutical technician", Federal Institute for Vocational Education and Training (BIBB)

External Links

• Linked In-Profil
• Twitter-Account @gina_glock