Gina Glock // Work in Times of Disruptive Technologies: Effects of Artificial Intelligence on Individual Job Autonomy in the German Service Sector
Table of contents
Contact
© Privat
Visitor Address:
Z21, Room 216a Zellescher Weg 21
01067 Dresden
Räume 205, 206, 216 + 217, jeweils a+b
Postal Address:
Technische Universität Dresden Schaufler Kolleg@TU Dresden
01062 Dresden
Research project: Work in Times of Disruptive Technologies: Effects of Artificial Intelligence (AI) on Work Autonomy in Germany
Subject: Sociology
Mentoring professor: Prof. Dr. Antonia Kupfer, Prof. Dr. Sabine Pfeiffer
Our working world is characterized by constant technological change, which alters working conditions and work environments. In the current scientific discourse, the potentials and effects of the use of artificial intelligence (AI) in the context of work are particularly under discussion.
AI is currently understood to be algorithmic decision systems that recognize patterns in large amounts of data. The influence of the use of AI-based systems on employees and their working conditions is still largely unknown.
Individual job autonomy is particularly important as a criterion for the quality of work. It has a significant influence on the satisfaction, well-being, creativity and performance of employees. Autonomous working in this sense means that the methods, time management and evaluation criteria for fulfilling a work task are determined independently by employees.
The analysis of the possible effects of AI on job autonomy is the core of my dissertation project. The discourse to date points to contradictory findings on the interaction of AI systems and job autonomy: On the one hand, the increasing automation of tasks can have a detrimental effect on work and thus increase job autonomy. On the other hand, AI can be used for an algorithm-based monitoring of employees, which can potentially reduce job autonomy.
The aim of the project is to identify both positive and negative effects of AI on the job autonomy of employees in order to generate the scientific basis for policy recommendations to embed AI-based systems in work environments.
CV
| 2017 - 2020 | Scientific Consultant at the Institute for Innovation and Technology (iit) as part of VDI/VDE Innovation + Technik GmbH |
| 2014 - 2017 | Employee and freelancer at the office of the Commission of Experts for Research and Innovation (EFI), Stifterverband für die Deutsche Wissenschaft e.V. |
| 2014 - 2016 | M.Sc. Public Economics, Freie Universität Berlin |
| 2011 - 2012 | Economics, Università Ca' Foscari di Venezia, Italy |
| 2009 - 2013 | B. Sc. Economics and Engineering, TU Dresden |
Research Interests
- Transformation and future of work
- Digitalization of work, especially in the service sector
- Interplay of technology - work organization - qualification and competences
- Labor market economics and policy
- Production systems
- Taxes and social policy
Publications
2021
-
Nutzen von digitalen Assistenztechnologien für Pflegebedürftige: Stand, Bewertung und Umsetzung, 2021, Forschung für die Pflege – Impulse zur Weiterentwicklung der Pflegeversicherung. Berlin: GKV-Spitzenverband, Vol. Schriftenreihe Modellprogramm zur Weiterentwicklung der Pflegeversicherung, Band 19. p. 91-109Electronic (full-text) versionResearch output: Contribution to book/conference proceedings/anthology/report > Chapter in book/anthology/report
-
Qualität der Arbeit, Beschäftigung und Beschäftigungsfähigkeit im Wechselspiel von Technologie, Organisation und Qualifikation (QuaTOQ), 2021, Berlin: Bundesministerium für Arbeit und Soziales, Vol. Forschungsbericht 522/9Electronic (full-text) versionResearch output: Preprint/documentation/report > Project report (Final and progress reports)
2020
-
Arbeit 4.0 – Wie gestalten sächsische Unternehmen (gute) digitale Arbeit?, 2020, Dresden: Sächsisches Staatsministerium für Wirtschaft, Arbeit und Verkehr (SMWA)Electronic (full-text) versionResearch output: Preprint/documentation/report > Project report (Final and progress reports)
-
Künstliche Intelligenz in der Pflege: eine verantwortungsvolle Gestaltungsaufgabe, 2020, Berlin: pflege/welt - Die Sonderedition zur Berliner PflegekonferenzElectronic (full-text) versionResearch output: Other contribution > Other
-
Qualität der Arbeit, Beschäftigung und Beschäftigungsfähigkeit im Wechselspiel von Technologie, Organisation und Qualifikation (QuaTOQ), 2020, Berlin: Bundesministerium für Arbeit und Soziales (BMAS), Vol. Forschungsbericht 522/7Electronic (full-text) versionResearch output: Preprint/documentation/report > Project report (Final and progress reports)
-
Qualität der Arbeit, Beschäftigung und Beschäftigungsfähigkeit im Wechselspiel von Technologie, Organisation und Qualifikation (QuaTOQ), 2020, Berlin: Bundesministerium für Arbeit und Soziales (BMAS), Vol. Forschungsbericht 522/8Electronic (full-text) versionResearch output: Preprint/documentation/report > Project report (Final and progress reports)
2019
-
Digitalisierung und Pflegebedürftigkeit – Nutzen und Potenziale von Assistenztechnologien, 2019, Berlin: GKV-Spitzenverband, Vol. Schriftenreihe Modellprogramm zur Weiterentwicklung der Pflegeversicherung, Band 15Electronic (full-text) versionResearch output: Preprint/documentation/report > Project report (Final and progress reports)
-
Qualität der Arbeit, Beschäftigung und Beschäftigungsfähigkeit im Wechselspiel von Technologie, Organisation und Qualifikation (QuaTOQ), 2019, Berlin: Bundesministerium für Arbeit und Soziales (BMAS), Vol. Forschungsbericht 522/6Electronic (full-text) versionResearch output: Preprint/documentation/report > Project report (Final and progress reports)
-
Qualität der Arbeit, Beschäftigung und Beschäftigungsfähigkeit im Wechselspiel von Technologie, Organisation und Qualifikation (QuaTOQ), 2019, Berlin: Bundesministerium für Arbeit und Soziales (BMAS), Vol. Forschungsbericht 522/3Electronic (full-text) versionResearch output: Preprint/documentation/report > Project report (Final and progress reports)
-
Qualität der Arbeit, Beschäftigung und Beschäftigungsfähigkeit im Wechselspiel von Technologie, Organisation und Qualifikation (QuaTOQ), 2019, Berlin: Bundesministerium für Arbeit und Soziales (BMAS), Vol. Forschungsbericht 522/5Electronic (full-text) versionResearch output: Preprint/documentation/report > Project report (Final and progress reports)
This information is provided by the FIS.
Presentations
- Lecture: 7th International VET Congress „The Future Potential of Vocational Education and Training: Strengthening VET for the next generation”, Swiss Federal Institute for Vocational Education and Training (SFIVET), Bern/Zollikofen, Switzerland, 02.-04.02.2022
- Colloquium: 8th Social Science Doctoral Workshop Rhine-Ruhr, Universität Duisburg-Essen, Wirtschafts- und Sozialwissenschaftliches Institut (WSI), Institut Arbeit und Qualifikation (IAQ), Duisburg, 30.09.-01.10.2021
- Participation: “Doctoral Student Workshop on Economics of Artificial Intelligence” and “2021 NBER Economics of AI Conference”, National Bureau of Economic Research (NBER, US), 22.-24.09.2021, virtually
- Interview contribution: "Job cuts in the automotive industry", ZDF WISO, 16.12.2019
- Lecture: "What benefits do assistive technologies have for people in need of care? - Results of scientific expertise", symposium of the GKV-Spitzenverband, Berlin, 11.09.2019
- Various lectures, impulses, presentation of scientific results at internal events of the Federal Ministry of Labour and Social Affairs (BMAS), Berlin, since 2017
- Workshop contribution: "Digitalization and the Future of Work", German Society for American Studies (DgfA), Annual Meeting 2017, Hanover, 10.06.2017
Teaching
- WS 2021/21: Master-Seminar "Work, Autonomy & Technology: Theoretical and Empirical Considerations on Job Autonomy", Institute for Sociology, Technische Universität Dresden
- WS 2020/21: Seminar "Autonomy in the World of Work: Theoretical and Empirical Considerations on the Development of Work Autonomy", Institute for Sociology, Technische Universität Dresden
Projects
-
01/2020 – 12/2022: Member of the scientific advisory board for the research project "Competence maintenance for non-routine activities in digital working environments (KONDITION). Studies based on the occupations of chemical and pharmaceutical technician", Federal Institute for Vocational Education and Training (BIBB)