Telephone at your Workingplace and Mobile Communication

Table of contents

1. 1. Telephone Types
   2. important Telephone numbers
   3. Fees
   4. Mobile Telephony

The ZIH operates the telephone network of the TU Dresden and gives contracts for mobile telephones. 

Telephone Types

VoIP Default Telephone 

The Cisco CP-7841 as well as its predecessor model CP-6945 is the default telephone for work stations or laboratory places. Therefore it is intended for employees. A Wallmount-Kit is available.
Hardware|Telephone Features|Team Features|Voicemail|CTI|Accessoires

VoIP Boss - Secretariat - Telephone

The Cisco CP-8851 as well as its predecessor model CP-8961 additionally contains the Boss / Secretary features. Therefore it is designed for a combination of bosses and secretaries. 
Hardware|Telephone Features|Team Features|Voicemail|CTI|Accessoires

VoIP Wireless LAN Telephone

The mobile telephones Cisco CP-8821 are special telephones, designed for employees only for  special circumstances. Valid reasons for using this type of telephone are employees that have to leave the office for work, for example. Those telephones are based on VoIP technology and use the wireless connection. 
Hardware|Telephone Features|Voicemail|Accessoires

Conference Telephone 

The conference phones CP8832 / CP-8831 are designed for meetings with a number of people via a hands-free facility.
Hardware|Telephone Features|Conference Feature

ISDN System Telephone

The ISDN System Telephone OptiPoint 500 ist designed for employees as well as for Boss  / Secretary features. But slowly it will be replaced by Voice-over-IP-Telephones. The features of this telephone are operable via an integrated display. But it also facilitates the operation about figures likely to the ISDN Analog Telephone.
Telephone Features|Voicemail|Accessoires

ISDN Analog Telephone

The Analog Telephone is designed for employees. But slowly it will be replaced by Internet Telephony, similar to Voice-over-IP-Telephones. The features of this telephone are operable via specific dial-in numbers.

Telephone Features|Voicemail|

important Telephone numbers

The following general dialing codes are set up in the TC system of the TU Dresden:

• Emergency calls
  112 and 110  (selectable with and without the official code "0" from ANY device)
• Main Dial-In to the Telephone-System
  (0351)   463 - xxxxx  --> campus Dresden and Tharandt,
  (03583) 61 - 2xxxx  --> campus IHI Zittau.
• Public acces    0
• Operator and information   91

Fees

The costs for the voice service (telephony) are invoiced monthly via a flat-rate amount per cost centre. 
The calculation is based on the TU Dresden's total costs for telephony in the previous financial year, the total FTE and per cost centre, and the total number of telephones and per cost centre, both as of 1 December of the previous year. Both of the latter factors are included at 50% in the calculation of a flat-rate telephone cost contribution per cost center.

The above procedure applies to all TU Dresden units.

Current fees

Classes of Service

• only calls in the TUD (no incoming calls from public network)
• only incoming and calls in the TUD (no breakout classes)
• city
• Germany (including Mobilephone-Networks)
• worldwide

Restrictions (non-dialable numbers) in SVN

• 010(xy) Call-by-Call-Provider
• 0900-3, 0900-5, 0900-9 Premiumservice
• 0137, 0138, 0139 Televoting
• 0191, 0192, 0193, 0194 Onlineservices

General Information

The TU Dresden and its whole TC-system is connected to the Sächsische Verwaltungsnetz - SVN. This is an exclusive regional authority network on IT basis, which is being driven for the Saxony regional government authority in order to provide the wohle TC- and IT infrastructure. All regional governments are obliged to connect to the SVN. All demands are coordinated and realised by the Staatsbetrieb Sächsische Informatikdienste (SID). Thus, the TU Dresden has no alternative providers.
 

Mobile Telephony

Pay attention!
From 01.06.2022 there are new mobile tariffs in the framework agreement of SVN. The existing tariffs will therefore be frozen in the period from 13.05.2022 to 02.06.2022 and transferred to the new tariffs during this period. Changes and new orders will be possible again from 02.06.2022. All information about the new tariffs and the tariff change matrix can be found in the FAQ of the ZIH ticket system.

General Information

The department of networking and communication services is the property managing office for the official use of mobile connections at TU Dresden.
The procedure of the acquisition and the execution of mobile phone contracts is regulated by the newsletter RS D4/1/08.
All requirements of new contracts, contract prolongations, contract changes or contract terminations have to be negotiated with the ZIH.
The acquisition of mobile telephony hardware, which is not linked to contracts, can be done by the user themselves.

Basically, the TU Dresden uses frame contracts with the Vodafone D2 GmbH. Contracts have a minimum duration of 24 month, and will be prolonged for 12 month, whether they are not terminated in time (3 months before).

Contracts/End Devices/Application

See the actual terms on the FAQ-Sites of our ticket system  OTRS FAQ .

Reposting

For the operating costs, the user gets the opportunity to log in a Vodafone-Billing-Portal. Incoming hardware costs which occur in connection with new contracts or contract prolongations have to be passed for payment in the budget by the user himself. Therefor the user receives an original bill together with the hardware.

Advice on how to use older smartphones