The ZIH is the central point of contact regarding the acquisition of software at the TU Dresden.
Most software manufacturers offer rebates on software licenses for teaching purposes and for non-commercial research. There is a great variety of license types such as single-user or network licenses, licenses from framework agreements, from volume license agreements, and from campus and state agreements.
The ZIH endeavours to find the most reasonably-priced form of licensing for each specific application. This makes it possible for users to order inexpensive software through the ZIH.
Scope of Service & Options
Software-Acquisition
Software orders:
- Solicitation on demand, market research, agreement between user and supplier
- Supplying the user with software (license authorization, download links)
- Registration of software held by the user
- Handing over software transfer certificates (license verification for the user)
- Cost allocation based on the current respective software prices
License management:
- Enrollment of users in a central software databank
- Activation and management of users of network licenses on the license server (see also Common Use of Software (license service))
- Notification of users regarding maintenance fees
- Provision of new license files on the license server
Additional services:
Options:
Reasonably-priced campus contracts and framework agreements
Free Licenses:
- Microsoft products from the state contract
- Maple for lectures
- Antivirus programs Sophos, F-Secure (limited)
- Measured data analysis FlexPro
Update service:
For existing maintenance contracts
Tariffs & Charging
Billing of licence fees is made either as commissioning via the source of finance indicated on the order form, or as direct posting in a SAP order.
Pricing information:
Price list
Service quality (provisioning / support hours / status)
Provisioning Time
Software in stock:
Software not in stock:
- Dependent on the cycle of ordering and delivery: 1-30 days
Office Hours
face-to-face contact:
BSS 757
Mon-Thurs: 8 am - 2 pm
Fri: 8 am - 12 pm
via mail:
Operating Hours/ Operating Status
The issuing of data carriers takes place within the opening times mentioned above.
Software servers are operated around the clock.
You can check the availability of our services here:
Operation status
Please report problems to the Service Desk:
