Backup Service

Actual operation status / announcements

If we have an interruption of service, other errors on global backup service system or errors at a single backup server we will write it to following operation status displays:

• global backup service operation status
• operation status for single backup servers
• planned maintenances

If you don't know servername to which your data is backuped  -  look at your ISP client configuration file (dsm.opt or dsm.sys) and search for keyword "tcpserveraddress".

Instructions for use

• application for participation in backup service
• client setup
• data restoration
• FAQs and documentation

Data from central home and project filesystems

Data from central home and project filesystems can be restored by yourself from  snapshots.

Properties of backup service

• automated backup of your data
• separated  storage for working data on your computer and backed-up data in storage of central backup service
• software ISP (IBM Spectrum Protect)  (formerly known as TSM)
• restoration of data from previous backups to get data backed-up before crash or virus infection or accidental deletion of data
• keeps several versions of data for a short or medium-term time  (max. 6 months) on storage media in ZIH, configurable retention time by user. (If you need a retention time longer than 6 month please use our  archive service)
• encryption of data before sending them to backup server is possible, configurable on client-side
• restoration of data by users (with access rights to client data) is possible any time
• daily status email about success of backups to the contacts responsible for the client

Terms of use

Service is useable by members and guests of TUD.  With requesting and using the backup service you are accepting our rules.

Contact

© ZIH

Name

Service Desk

Send Email

Send encrypted mail via the SecureMail portal (for TUD external users only).

Visit the website

Address work

Visitor Address:

Andreas-Pfitzmann-Bau, Room E036 Nöthnitzer Straße 46

01187 Dresden

https://navigator.tu-dresden.de/etplan/apb/00/raum/542100.2480?language=en

Show map of this location.

Address postal

Postal Address:

Technische Universität Dresden Service Desk

01062 Dresden

work Tel.

fax Fax

+49 351 463-42328

Opening Hours:

Monday to Friday:

08:00 - 19:00

Device support is provided only by appointment.