TU Dresden`s Servicedesks
© fancycrave
In order to make the daily life at our university as pleasant and smooth as possible, TU Dresden offers multiple services. These services can be used not only by employees and students, but also partly by external target groups.
Below you will find an overview of the several service-providers and their fields of activity:
You need help in implementing your e-learning projects? We offer individual support in the following areas:
- Support, training, and practical support for the use of the central learning platform OPAL, the test tool Onyx and the video service Magma
- Advice on the use of digital media in teaching and research, education and training
- Concept & implementation of e-learning courses
- Evaluation / quality assurance of e-learning courses
Visitors:
Bürogebäude Strehlener Straße, room 453 Strehlener Str. 22/24
01069 Dresden
- work Tel.
- +49 351 463-34942
Opening Hours:
- Monday:
- 09:00 - 12:00
- telephone consultation hour
- 13:00 - 15:00
- telephone consultation hour
- Tuesday:
- 09:00 - 12:00
- telephone consultation hour
- 10:00 - 11:00
- personal consultation hour
- 13:00 - 15:00
- telephone consultation hour
- Wednesday:
- 09:00 - 12:00
- telephone consultation hour
- 10:00 - 11:00
- personal consultation hour
- 13:00 - 15:00
- telephone consultation hour
- Thursday:
- 09:00 - 12:00
- telephone consultation hour
- 10:00 - 11:00
- personal consultation hour
- 13:00 - 15:00
- telephone consultation hour
- Friday:
- 09:00 - 12:00
- telephone consultation hour
- 13:00 - 15:00
- telephone consultation hour
The use of new media has become an important part of our everyday culture. Especially in university teaching, a contemporary adaptation of the use of new media to the social conditions is necessary. A always developing technology requires reliable support and advice.
Please inform yourself about the various Media Centre services concerning "Photo, Video, Audio" and the respective contact persons.
- Photography: Production of digital photographs for teaching, research and science
- Lecture recording: recording of courses and the production of video material
- Audio Production: Recording of courses and the production of audio
- Video production: Individual consulting and implementation of creative concepts
- Media conversion: Physical data transfer between different media
- Media Lab: An open media workstation with possibility of professional care
- AV technology: Loan and workshop
Photo, Video, Audio
Send encrypted mail via the SecureMail portal (for TUD external users only).
Visitors:
Bürogebäude Strehlener Straße Strehlener Straße 22/24
01069 Dresden
Property Management
Send encrypted mail via the SecureMail portal (for TUD external users only).
The Center for Information Services and High Performance Computing (ZIH) provides all students, staff, guests and members of the TU Dresden with essential IT services.
Should you face any problems, for example with
- your e-mail mailbox,
- your storage space in the home and group drive or in the cloud,
- your access to TU Dresden`s data network,
the employee of the service desk are on your side. They will help you directly or will forward your issue to the relevant experts and administrators .
Please have a lool at the Service Catalog on our websites in order to find an overview of our of services for individual users and TU Dresden`s facilities.
Contact:
Hotline:
+49 351 463 40000
Ansage für Störungen:
+49 351 463-31888
Informationen zum Betriebsstatus: https://tu-dresden.de/die_tu_dresden/zentrale_einrichtungen/zih/aktuelles/betriebsstatus
Andreas-Pfitzmann-Bau
APB E036
Nöthnitzer Str. 46, APB E036
01069 Dresden
Announcement of Troubles: +49 351 463-31888
Opening Hours:
- Monday:
- 08:00 - 19:00
- Tuesday:
- 08:00 - 19:00
- Wednesday:
- 08:00 - 19:00
- Thursday:
- 08:00 - 19:00
- Friday:
- 08:00 - 19:00
Operation Status: https://tu-dresden.de/die_tu_dresden/zentrale_einrichtungen/zih/aktuelles/betriebsstatus / Announcement of Troubles: +49 351 463-31888
In the course of TU Dresden`s webrelaunch we would like to support you with our counselling and training offers as good as possible.
For individual questions or issues concerning the use of WebCMS2 you can contact the Media Centre`s user support. We extended our opening hours, have a new phone number and are happy to support you.
User support for the webrelaunch
Send encrypted mail via the SecureMail portal (for TUD external users only).
Visitors:
Bürogebäude Strehlener Straße, room 462 (4th floor) Strehlener Straße 22/24
01069 Dresden
- work Tel.
- +49 351 463-35000
- fax Fax
- +49 351 463-37230
Opening Hours:
- Monday:
- 09:00 - 12:00
- 13:00 - 16:00
- Tuesday:
- 09:00 - 12:00
- 13:00 - 16:00
- Wednesday:
- 09:00 - 12:00
- 13:00 - 16:00
- Thursday:
- 09:00 - 12:00
- 13:00 - 16:00
- Friday:
- 09:00 - 12:00
- 13:00 - 16:00
The colleagues of the SAP application management inform you about all topics that are related to TU Dresden`s SAP system.
- Innovation in business processes: What has changed due to the introduction of SAP, for example receipt of invoice, invoice approval and invoice output.?
- Training: What kind of trainings are offered, and for whom? How can I sign up?
- Reporting: Where do I find the cost centres and project reports?
- Recoding: How the new numbers for cost centres and projects are put together?
- Help topics: Who can help me? Where can I find a SAP glossary? Is there a list with answers to frequently asked questions?
SAP Application Management
Send encrypted mail via the SecureMail portal (for TUD external users only).
Visitors:
Bürogebäude Strehlener Straße, room 749 Strehlener Straße 22
01069 Dresden
Fingerprint (SHA1): 28:B1:98:D1:0B:D3:04:FF: E4:A7:5F:46:2A:99:CE:65:87:C9:57:85
- work Tel.
- +49 351 463-40000
Das ServiceCenterStudium ist Ansprechpartner für alle Fragen rund um das Studium an der TU Dresden. Unsere Zielgruppen sind vor allem Studieninteressierte und Studierende, die wir bei allen Fragen rund um das Studium unterstützen und nach Bedarf gezielt an die richtigen Service- und Beratungsstellen vermitteln.
Sie erreichen das ServiceCenterStudium über die Servicehotline oder persönlich am Servicepoint im Foyer der SLUB. Die Fragen werden in deutscher und englischer Sprache beantwortet.
Das ServiceCenterStudium bietet derzeit Informationen zu:
- Bewerbung und Zulassung
- Immatrikulation und Exmatrikulation
- Rückmeldung
- Termine und Fristen
- Beurlaubung
- Auswahlverfahren und Eignungsfeststellung
- Bewerbungsprozesse für internationale Studierende
- Sprachvoraussetzungen und Eignungsfeststellungen
- Fragen zum Selma-Studierendenportal
- Studieren und Praktika im Ausland
- Berufseinstieg nach dem Studium
ServiceCenterStudies
Send encrypted mail via the SecureMail portal (for TUD external users only).
Visitor Address:
SCS-Servicepoint in der SLUB Zellescher Weg 18
01069 Dresden
Postal Address:
Technische Universität Dresden
Dezernat 8
ServiceCenterStudium
01062 Dresden
Opening Hours:
- Monday:
- 10:00 - 16:00
- Tuesday:
- 10:00 - 18:00
- Wednesday:
- 10:00 - 16:00
- Thursday:
- 10:00 - 16:00
- Friday:
- 10:00 - 14:00
Opening hours of the Service point
On our website you can find more information about the SLM.
Study portal selma
Send encrypted mail via the SecureMail portal (for TUD external users only).
postal address:
TU Dresden
01069 Dresden
Opening Hours:
- Monday:
- 09:00 - 15:00
- Tuesday:
- 09:00 - 15:00
- Wednesday:
- 09:00 - 15:00
- Thursday:
- 09:00 - 15:00
- Friday:
- 09:00 - 13:00
The department media presentation of the Media Centre loans audiovisual equipment for decentralized use in courses, conferences, etc..
Scope of Services:
-
Taking of orders for AV equipment rental and use of technology in the HSZ, and resource planning of technicians for teaching and research
-
contact in case of technical faults and problems with the HS technique (answering machine round-the-clock)
-
Loan of audio-visual equipment for teaching and research
-
repairs receipt of AV technology (TUD)
More information can be found on the websites of the Media Centre.
Visitors:
Hörsaalzentrum, ground floor, room E11 Bergstraße 64
01069 Dresden
- work Tel.
- +49 351 463-36163
- fax Fax
- +49 351 463-37784
Opening Hours:
- Monday:
- 07:00 - 08:30
- During the lecture period
- 09:00 - 12:00
- During the lecture period
- 12:30 - 15:45
- During the lecture period
- Tuesday:
- 07:00 - 08:30
- During the lecture period
- 09:00 - 12:00
- During the lecture period
- 12:30 - 15:45
- During the lecture period
- Wednesday:
- 07:00 - 08:30
- During the lecture period
- 09:00 - 12:00
- During the lecture period
- 13:00 - 15:45
- During the lecture period
- Thursday:
- 07:00 - 08:30
- During the lecture period
- 09:00 - 12:00
- During the lecture period
- 12:30 - 15:45
- During the lecture period
- Friday:
- 07:00 - 08:30
- During the lecture period
- 09:00 - 12:00
- During the lecture period
- 12:30 - 15:45
- During the lecture period
Off-time lecture period: monday - friday, 10.00 - 12.00, 14.30 - 15.30 pm