Secretary Functions with VoIP-System Phones
Table of contents
Executive-/ Secretary functions with the CP-8851
1 Executive / 1 Secretary
Both the executive's phone and the secretary's phone have a BLF-button for each other. The BLF-button allows to directly call, transfer calls to and transfer calls from the other phone. Additionally, the status of the other phone is visible by the LED (available, in use). The default setting for transfering calls to the secretary's phone in the cases "absent" and "busy" is set to 30 seconds. A notification about calls is realized by the PickUp-function visually after 3 seconds on the other phone's display. An immediate transfer can be set, depending on the executive choosing to receive calls directly by default. This immediate transfer has to be set at the executive's phone.
01. Executive has transfered all incoming calls to the secretary
Secretary's phone
Executive's phone
02. Executive has not set the immediate transfer
Secretary's phone
Executive's phone
1 Executive / 2 Secretaries
Every executive's phone has an additional button for logging in/out of the hunt group. By pressing this button, the executive decides wether calls should reach him directly (logged in) or the secretaries (logged out). Independently, both the executive and the secretaries can take calls from the other phones by using the additional PickUp-function.
01. Executive is logged out of the hunt group (calls reach the secretaries first)
02. Executive is logged in to the hunt group (calls reach the executive directly)
Sekcretary 1 und Secretary 2